PRIVACY POLICY

This Privacy Policy ("Policy") outlines how Care Home OT Ltd ("Company") collects, uses, and protects the information provided by businesses ("Clients") when using our consultancy services.

1. Information Collection

We may collect personal information from Clients when they register for our Services or communicate with us. This information may include, but is not limited to, business contact details such as names, email addresses, phone numbers, and business addresses.

2. Use of Information

The information collected from Clients is used to provide and improve our consultancy services. We may use this information to communicate with Clients, schedule consultation sessions, process payments, and provide customer support.

3. Confidentiality

All information shared during consultation sessions is treated as confidential and is used solely for the purpose of providing consultancy services to the Client. We do not disclose Client/Patient information to third parties without Client consent, except as required by law.

4. Data Security

We implement appropriate technical and organisational measures to protect the confidentiality, integrity, and security of Client information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain Client information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When Client information is no longer needed, we will securely delete or anonymise it.

6. Third-Party Services

We may use third-party service providers to assist in providing our consultancy services. These service providers may have access to Client information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

7. Compliance with Laws

We may disclose Client information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on our website.

9. Client Rights

Clients have the right to access, correct, or delete their personal information held by the Company. Clients may also have the right to object to or restrict certain processing of their personal information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@carehomeot.com.

By using our consultancy services, Clients acknowledge that they have read, understood, and agree to be bound by this Privacy Policy.

Last Updated: 06/02/2024